Dr Lai received his Bachelor of Dental Surgery from the National University of Singapore (NUS) in 2000, during which he received numerous awards (Dean’s List, Singapore Dental Association Bronze Medal, Gold Medal for best in clinical dentistry). Thereafter, he completed the Masters of Dental Surgery in Oral & Maxillofacial Surgery and obtained Fellowships of the Royal Australasian College of Dental Surgeons as well as Academy of Medicine Singapore. In 2008, Dr Lai was awarded the prestigious Health Manpower Development Plan Award from the Ministry of Health Singapore where he went to the USA for Advanced Oral and Maxillofacial Surgery training.

He was made Adjunct Professor at the Department of Oral & Maxillofacial Surgery (University of Alabama Birmingham USA) in 2008- 2009. Dr Lai was the Head of Department of Oral & Maxillofacial Surgery Changi General Hospital from 2013 to 2020. He was also the Director, Dental Service CGH clinical service of SingHealth Duke-NUS ORH-ACP from 2013 to 2020 and was instrumental in the development of the Oral Maxillofacial Surgery clinic @ Changi General Hospital.

He was the core member of the multispecialty integrated facial reconstruction service and obstructive sleep service workgroup in Changi General Hospital. Dr Lai sat in the National Dental Specialist Accreditation Board for Oral & Maxillofacial Surgery in 2014-2016.

He was also the lead in the development of the Orthognathic Surgery patient guide for Singhealth. Prior his transition to private practice, Dr Lai was a Senior Consultant and Clinical Assistant Professor in the Department of Oral & Maxillofacial Surgery, National Dental Centre Singapore, where he was heavily involved in postgraduate OMS training. As a firm believer of positive patient experience, he strives to empathize with patients and is committed to provide quality clinical care.